NEW SRTT Course - Strategic Communication & Assertiveness

29 Nov 2024 14:00 - 17:00

Effective communication is essential in clinical practice, particularly when facing challenging interactions with colleagues. In this workshop, we will adopt an explorative and strengths-based approach to help you understand and develop strategic communication skills. This will empower you to handle difficult situations assertively, enhancing your ability to manage conflicts without harming professional relationships.

Through interactive group discussion and breakout groups, we will share activities and practical tools focused on conflict resolution, negotiation, and influencing skills. By engaging collaboratively, you'll gain insights and techniques to enhance your capability with complex communications, ultimately contributing to a more positive and effective working environment in your clinical practice.

Learning Outcomes
• Communicate assertively in challenging situations without damaging professional relationships.
• Apply effective conflict management strategies when interacting with colleagues.
• Enhance negotiation and influencing skills to improve collaboration within hierarchical environments.
• Employ practical techniques to handle aggressive behaviours and navigate hierarchical challenges professionally.